Exchanges & Returns

Exchanges and returns must be made within 15 days after receiving the order.

Leão Creative reserves the right to refuse exchanges communicated or sent after this deadline, as well as of jewelry pieces that are not in the same condition in which they were acquired.

To exchange or return a jewelry piece, it must be returned in the original packaging, with the respective invoice, to our headquarters, located at:

Avenida do Emigrante, 1258

3880-351 Furadouro, Ovar

Aveiro

Portugal

 

If you choose to return your orders, you will be responsible for any fees, taxes and / or customs charges incurred with the packaging and the cost of returning the packaging to our Portuguese address. This amount will be deducted from the order refund.

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