Shipping only to Portugal
To repair a jewel, contact us through our email email@example.com
Leão Creative only sells jewelry in perfect condition, that are previously verified. If, exceptionally, you receive a defective jewel, please contact us.
We try to answer all customer complaints or doubts within a maximum of 5 working days.
Get in touch with us via our email firstname.lastname@example.org
Leão Creative also has an Electronic Complaints Book. You can submit your complaint at www.livroreclamacoes.pt.
To do this, you must follow the steps as indicated at http://www.livroreclamacoes.pt/apoio-utilizador and insert the requested data.
Consumer Conflict Arbitration Centers
In the event of a dispute, the consumer may resort to the following arbitration center:
NATIONAL CENTER FOR CONSUMPTION CONFLICTS INFORMATION AND ARBITRATION
Rua D. Afonso Henriques, 1
Phone: 253 619 107
Personal and telephone opening hours
Monday to Friday
9 am to 4 pm
More information on the Consumer Portal (www.consumidor.pt).